To do that, we ask that you first visit the troubleshooting section for Nintendo Switch and select the issue you are experiencing. At the end of troubleshooting you will be presented with the best repair or replacement options available to you.

Use the Nintendo Repair Center to manage your service request and receive communications about setup and process. For detailed assistance with a specific system, use the links below: Start a Nintendo Switch System Repair; Start a Nintendo 3DS Family Repair; Repairing or Replacing Older Products (Wii U, Wii, Nintendo DSi, etc.)

Nintendo Switch systems do not have a power light. While the Nintendo Switch console is placed in the dock, the console screen will automatically shut off as the software application will be displayed on the TV screen. The Nintendo Switch Lite is …

For Nintendo Switch Lite, see the Nintendo Switch Lite system diagram. Below is the Nintendo Switch ...

If the recommended solutions don't resolve the problem and you need a repair or replacement, you can set up a service request (U.S. and Canada) for your Nintendo Switch, or Nintendo 3DS family consoles, or you can find a list of Nintendo Authorized Service Centers (Latin America). Select your console to start the process: Nintendo Switch Family

Find information, resources, troubleshooting guides and more for Nintendo Switch Family, Nintendo 3DS Family, and other systems, games, and accounts.

The information in this article can help you when: A game card is inserted in a Nintendo Switch system but the software application cannot be opened or started. Possible messages: “Unable to start... Notes: Nintendo Switch systems are compatible only …

Applies to: Nintendo Switch Family, Nintendo Switch, Nintendo Switch - OLED Model Steps for when Joy-Con controllers are not recognized when physically connected to the Nintendo Switch console. The Joy-Con may work wirelessly in TV or tabletop mode, but the console does not detect or register them when attached.

Applies to: Nintendo Switch Family, Nintendo Switch, Nintendo Switch Lite, Nintendo Switch - OLED Model, Nintendo 3DS, Nintendo 3DS XL, Nintendo 2DS, New Nintendo 3DS, New Nintendo 3DS XL, Wii U Deluxe, Wii U Basic, Wii, Wii mini, Nintendo DSi, Nintendo DSi XL, Nintendo DS, Nintendo DS Lite

Power off Nintendo Switch Lite, then gently open the microSD card slot cover. Ensure the microSD card is properly positioned with the label facing away from the system. Insert the microSD card into the slot and gently push down until it clicks into place, then close the slot cover.