This is an innovative solution that allows customer to recreate their old inactive lines (that have not been recycled) with the old SIM Card at the comfort of their homes.

The Constitution of the Company’s Board as stipulated by its Articles of Association is 11 Directors. There are currently nine Non-Executive Directors and one Executive Director, the Chief Executive ...

Safaricom Home Fibre is a service that allows you to have fast, reliable and unlimited internet access from the comfort of your home. Once registered you will be given a Wi-Fi router that will enable ...

Paybill is a long-term product, and the applicant may use it over several years. It is used by businesses, institutions, and government entities and therefore a valid registration document/license is ...

82 OUR BUSINESS KPI SUMMARY OUR MATERIAL TOPICS SAFARICOM SUSTAINABLE BUSINESS REPORT 2023 OUR STAKEHOLDERS Our interaction with regulators is based on four pillars: Comply Proactively ensure ...

83 OUR BUSINESS KPI SUMMARY OUR MATERIAL TOPICS PATHWAY TO A PURPOSE-LED TECHNOLOGY COMPANY OUR STAKEHOLDERS FUTURE FOCUS • Engage further with the CBK on their proposal for a central bank digital ...

This service is only available on M-PESA App and allows M-PESA registered customers to request money from another person who is also registered on M-PESA. If the person being requested for funds has M ...

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An illegal practice of attempting to impersonate Safaricom, by setting up a fake branded page to communicate with our clients to collect personal information putting them at risk. This is where ...