The world’s largest technology show, GITEX Global, was recently held in Dubai. As was the previous case, Avaya invited a handful of analysts to be part of the 200,000 attendees to see the nearly 200 ...
Eric Krapf is General Manager and Program Co-Chair for Enterprise Connect, the leading conference/exhibition and online events brand in the enterprise communications industry. He has been Enterprise ...
Not only that, but these risks occur with their inventory of TFNs that are being used on the networks of their carrier partners, either conventional telcos or cloud service providers. Across all ...
Reports Want AI Agents? Upgrade Your Tech Stack Newly published research from Tray.ai reveals that 42% of surveyed enterprises plan to build over 100 AI agent prototypes and 68% are budgeting $500,000 ...
Welcome to this week’s No Jitter Roll, our regular roundup of product news in the communication and collaboration spaces. Leading off this week, we highlight: some of the news out of AWS re:Invent ...
“Agentic” is the latest buzzword that’s so new it hasn’t found its way into (Webster’s) dictionary yet, but it’s all over the web. Several CCaaS providers, including Cisco, Five9, and Talkdesk have ...
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The year 2024 was pivotal for artificial intelligence (AI). Nearly three out of four businesses are using AI for at least one function, fundamentally changing how organizations make decisions and ...
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A look back at some of the Gen AI trends in 2024, including the rapid-fire debut of AI assistants, the introduction of AI Agents, as well as some ...
Analyst-backed Strategies: Drive business growth with game-changing CX AI insights Analyst-Backed Strategies: 10 CX AI Insights for Executive Decision-Makers Analyst-backed Strategies: Drive business ...
That AI is going to do what people used to do is not in doubt; the real question is how the speed and agility with which AI works will affect the human jobs remaining. CallRail can now track leads ...