Starbucks introduces panic buttons and conflict de-escalation training to address customer behavior in U.S. stores.
Some baristas anticipate an increase in customer altercations due to a new policy requiring an item purchase to use the ...
Starbucks ended a 7-year-old policy that invited anyone to hang out in its stores or use its restrooms, regardless of whether ...
Starbucks is ending its open-door policy, which allows anyone to use its restrooms or hang out without making a ...
Starbucks announced plans to cut out 30% of its menu items by later this year on its most recent investor call, according to ...
Starbucks is bringing back free refills and a condiment station, but there are few rules to be able to use these services.
Starbucks tested out “panic buttons” at five locations to protect baristas during unsafe situations, the company says. The ...