The Starbucks makeover continues, affecting both the shops and the people who staff them. We'll learn more about how it's ...

and restoring its condiments bar. Starbucks has also brought back something divisive: Sharpies. The worker drawing your doodle might also dress a little differently. Earlier this month ...

CEO Brian Niccol’s goal to restore some of the coffee chain’s former homey feel includes baristas adding upbeat greetings and drawings on takeout cups. But the company just set some limits.

Sharpies, smiley faces, and ceramic mugs are part of Starbucks’ comeback plan. But as the brand leans into feel-good fixes, baristas are asking a different question: who exactly is this helping?

Starbucks, Schultz decided, would be the locus for a sense of community that Americans were missing. “He laid out the stores in a way that at least invited people to sit down and slow down,” says ...

Now, Niccol is reintroducing cushy chairs, ceramic mugs, free condiment bars and refills of yore. Another element of that effort is the instruction to baristas in Starbucks’ 11,000 North ...

"If it's friendly to the environment, then biomass plastic is the way to go." Starbucks revives iconic beverage accessory ...

Baristas are drawing animals, smiley faces and other doodles on cups. They aren’t just in a good mood. They’re following ...