United Airlines (UAL) just settled a racial discrimination complaint with the Equal Employment Opportunity Commission. The company had been sued by the agency over its 2021 treatment of a Denver ...
The B.C. Supreme Court has ordered WestJet to hand over all its files on harassment of flight attendants, in a class-action ...
The airline's Chief Customer Officer, who retired Jan. 2, played a key role in shaping the company's IT foundation and ...
Maybe a loud, drunk passenger on the airplane? Perhaps a classic “Karen” complaint about the in-flight entertainment? Well, a ...