Some baristas anticipate an increase in customer altercations due to a new policy requiring an item purchase to use the ...

Several arrests were reported Tuesday as Starbucks baristas went on strike in Park Slope. The strike and sit-in happened just ...

A labor agreement, covering more than 500 U.S. stores, would be the company’s first. Talks stalled last year over wages.

Former CEO Howard Schultz transformed Starbucks from its humble roots to a coffee powerhouse by creating what he liked to ...

Starbucks introduces panic buttons and conflict de-escalation training to address customer behavior in U.S. stores.

Starbucks recently launched its winter menu, which features drinks like the brown sugar oat milk cortado and a ...

Baristas, like most service workers, face long hours and low wages. Some are organizing for better conditions.

The rally began with a “sip-in” protesting Starbucks’ “illegal” move to suddenly close the bustling Park Slope store on ...

Starbucks is reducing its menu by one-third under CEO Brian Niccol, the latest of several changes the chain is making to ...

That showed in the company’s results. While improving, revenues and same-store sales were still lackluster, as Starbucks ...

As of Monday, Jan 27, bathrooms inside Starbucks and free water cups will be available to paying customers only, a policy ...

In a Tuesday earnings call, Starbucks CEO Brian Niccol said the coffee giant will cut 30% of its menu offerings this year as ...