Starbucks is reducing its menu by one-third under CEO Brian Niccol, the latest of several changes the chain is making to ...

Brian Niccol, since becoming CEO of Starbucks, has focused on reducing wait times (provide coffee within four minutes) and ...

Starbucks introduces panic buttons and conflict de-escalation training to address customer behavior in U.S. stores.

There are endless threads to pull with Starbucks’ turnaround, down to the very ink on customers’ cups as they order. But CEO ...

Starbucks reported fiscal first-quarter earnings and revenue that surpassed Wall Street's expectations, despite a 4% drop in ...

Baristas, like most service workers, face long hours and low wages. Some are organizing for better conditions.

Starbucks aims to improve service and satisfaction with the return of milk and sugar stations and personalized cups.

Free refills and milk are back at the stores, with certain exceptions, all a part of the Seattle-based company’s January ...

Joining a national movement for better working conditions, Starbucks employees at the Kingston, NY location have voted to ...

Several arrests were reported Tuesday as Starbucks baristas went on strike in Park Slope. The strike and sit-in happened just ...

That showed in the company’s results. While improving, revenues and same-store sales were still lackluster, as Starbucks ...

In a Tuesday earnings call, Starbucks CEO Brian Niccol said the coffee giant will cut 30% of its menu offerings this year as ...