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Starbucks Tests Panic Buttons for Staff
Starbucks barista says his store has a ‘panic button’ behind the counter, but fears it won’t be enough to quell angry customers after open-door policy reversal
Some baristas anticipate an increase in customer altercations due to a new policy requiring an item purchase to use the bathroom or hang out in stores.
Starbucks Tested Panic Buttons for Staff in 5 US Stores
Starbucks introduces panic buttons and conflict de-escalation training to address customer behavior in U.S. stores.
Starbucks tested out ‘panic buttons’ in stores to protect baristas against loiterers
Starbucks tested out “panic buttons” at five locations to protect baristas during unsafe situations, the company says. The java giant has instituted a new set of store rules under
Starbucks Earnings Top Expectations
Starbucks Reports Weak Earnings as It Tries to Woo Back Customers
That showed in the company’s results. While improving, revenues and same-store sales were still lackluster, as Starbucks tries to woo back customers that were frustrated with long wait times, among other issues.
Starbucks Earnings Top Expectations as New CEO’s 'Back to Starbucks' Plan Unfolds
Key Takeaways Starbucks reported fiscal first-quarter results that topped analysts’ expectations, despite sales and profit declines year-over-year.The better-than-expected results came as new CEO Brian Niccol said the company made progress toward its "Back to Starbucks" strategy.
Starbucks beats low earnings expectations for its first quarter under new CEO
As part of CEO Brian Niccol's Back to Starbucks plan, the company is making changes to get loyal customers back in the door.
2d
on MSN
Starbucks Just Made a Huge Change That Will Make Customers Very Happy
Former CEO Howard Schultz transformed Starbucks from its humble roots to a coffee powerhouse by creating what he liked to ...
2d
The Best Starbucks Frappuccinos, Ranked by a Food Editor and Former Barista
Starbucks recently launched its winter menu, which features drinks like the brown sugar oat milk cortado and a ...
Chicago Reader
1d
Life as a barista in Chicago
Baristas, like most service workers, face long hours and low wages. Some are organizing for better conditions.
QSR magazine
23h
The Fix at Starbucks Had to Start with Mobile Ordering
There are endless threads to pull with Starbucks’ turnaround, down to the very ink on customers’ cups as they order. But CEO ...
1d
on MSN
Surprise closure of NYC Starbucks sparks pro-union protests as 7 activists end up cuffed and in a latte trouble
The rally began with a “sip-in” protesting Starbucks’ “illegal” move to suddenly close the bustling Park Slope store on ...
2d
Starbucks changes: Mugs, macchiato and a new vibe test Niccol’s big plan
The condiment bar is coming back, and diners will get unlimited free refills of iced or hot coffee whether they’re rewards ...
Santa Rosa Press Democrat
1d
Got milk? At Starbucks the answer is yes, and it’s back on the condiment bar
Free refills and milk are back at the stores, with certain exceptions, all a part of the Seattle-based company’s January ...
2d
on MSN
Starbucks offers free refills, issues code of conduct; What you need to know
The free refills will be served in coffee mugs, glasses, or a clean personal cup brought from home and are only available on ...
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