It’s unclear if Aileen Cannon even had the authority to make such a decision.

The lawsuit was launched five years ago after a UK newspaper reported that Apple was employing people to listen into private ...

When I started my career as a personal assistant, I didn't expect it to teach me about partnership. I am a much better ...

The strong development and widespread application of AI is poised to be a new driving force that will accelerate Vietnam's ...

Josh Brown, CEO of Ritholtz Wealth Management, joins CNBC's 'Halftime Report' to reveal the risks of focusing solely on a ...

Explore how AI and robotics will transform industries, daily life, and science by 2025, with insights from NVIDIA’s top ...

Apple has agreed to pay $95 million US to settle a lawsuit accusing the privacy-minded company of deploying its virtual ...

The settlement allows Apple to avoid a potentially expensive trial, marking the end to a five year legal battle over user ...

The traditional way of handling IT issues through help desk tickets generally delivers an unsatisfactory user experience – something Toyota is looking to rectify in its business this year.

In a world with chatbots and virtual assistants, the traditional IVR menu remains a reliable tool for customer support.

Apple has agreed to pay $95 million to settle a lawsuit that accused the company of turning its virtual assistant Siri into a snoop that eavesdropped on the users of ...