The 24/7 virtual assistant is a key part of CarMax's plan to offer more options to customers across channels while boosting ...

Modern virtual assistants are not limited to administrative tasks. They often bring specialized skills such as digital marketing, graphic design, customer service, and even technical support. This ...

But now, with multimodal AI, the tech landscape is taking a giant leap forward. This innovative approach integrates multiple ...

In a world with chatbots and virtual assistants, the traditional IVR menu remains a reliable tool for customer support.

Siri and Google Assistant can work together for smarter, more efficient tasks. It's okay to love Android and iPhone at the ...

If Siri isn't giving you the information you need, here's how to ask Apple Intelligence to tap into OpenAI's chatbot using a ...

The unprecedented rise of generative AI, the growth of AI agents, and the need to apply digital and human skills demonstrate ...

Apple has agreed to pay $95 million to settle a lawsuit that accused the company of turning its virtual assistant Siri into a ...

With a renewed focus on supporting small and medium-sized enterprises (SMEs), opportunities are emerging across various ...

Samsung's Galaxy series has integrated advanced artificial intelligence (AI) features to enhance user experience, ...

The traditional way of handling IT issues through help desk tickets generally delivers an unsatisfactory user experience – something Toyota is looking to rectify in its business this year.

Sarah is a virtual assistant designed to help players improve their physical ... better health and wellbeing," said WHO lead of digital channels Andy Pattison. "We need to continue to reach people ...