The 24/7 virtual assistant is a key part of CarMax's plan to offer more options to customers across channels while boosting ...

The strong development and widespread application of AI is poised to be a new driving force that will accelerate Vietnam's ...

In a world with chatbots and virtual assistants, the traditional IVR menu remains a reliable tool for customer support.

Roughly two out of three Americans wish to improve their finances as part of their New Year’s resolutions. If you fall into ...

If Siri isn't giving you the information you need, here's how to ask Apple Intelligence to tap into OpenAI's chatbot using a ...

The unprecedented rise of generative AI, the growth of AI agents, and the need to apply digital and human skills demonstrate ...

Learn why even the cheapest cloud phone system has a virtual switchboard that beats most hardware alternatives on price and ...

Apple has agreed to pay $95 million to settle a lawsuit accusing the privacy-minded company of deploying its virtual ...

Small businesses are the backbone of our economy, yet they often face challenges when competing with larger enterprises.

The traditional way of handling IT issues through help desk tickets generally delivers an unsatisfactory user experience – something Toyota is looking to rectify in its business this year.

Siri, Apple’s voice-activated assistant, was launched in 2011 as a key feature on iPhones and later expanded to other Apple devices, including iPads, Macs, and HomePods. Siri was designed to help ...

As "Black Monday" in the NFL spurs more coach firings from around the league, keep track of all the latest rumors and news ...