In February, 2020, the Parliament of Ghana ratified the decision of the government to spend nearly $900 million on a ...

Street closures, lower speed limits and designated "school zones" with car restrictions during drop-off times are among the ...

In the age of digital communication and customer-centric services, call centers have become essential hubs for businesses to ...

As Han Butler, president and co-founder of ROI CX Solutions explains, AI can play an important role in call center operations — but only when it is used correctly.

Renz Miguel Marquez, a 29-year-old call center trainer in Makati City in the Philippines, uses AI tools to streamline his workflow. The call center where he works caters to broadband service ...

RICHMOND, Va. — The Capital Area Health Network has closed three of its medical centers in the Richmond area, citing unforeseen federal restrictions as the cause. The closures, which include the ...

CHICAGO, Feb. 06, 2025 (GLOBE NEWSWIRE) -- AT&T and TransUnion (NYSE: TRU) are now offering outgoing calls for businesses that display a reason for the call in addition to showing their brand name ...

Yamaha launched two new intelligent audio switches that expand its ADECIA product line. As core network switches, they offer ...

Data center technology spending skyrocketed 34 percent in 2024, according to Synergy Research Group. It is soaring past a half a trillion dollars in the first month of 2025 as banks and technology ...

The Ukrainian government has prepared a draft resolution on creating a network of centers for training citizens for national resistance. Deputy Head of the Office of the President of Ukraine Iryna ...

The better we align AI models with our values, the easier we may make it to realign them with opposing values. The release of ...

Lacrosse has experienced significant growth in popularity worldwide and will return to the Summer Olympic Games in 2028.