American Airlines customer service 1-833-341-3142 is making travel easier with 24/7 support through phone, live chat, ...

The government and private companies are rushing to add more technology and AI to customer service, but it’s not for everyone ...

In this interview, Julie Barlow, key account executive at Infobip, unpacks how local logistics companies can stay competitive ...

For companies deploying these systems in customer-facing roles without human oversight, the consequences can be immediate and ...

Abstract: Function offloading is a promising solution to address limitations concerning computational capacity and available energy of Connected Automated Vehicles (CAVs ... making algorithms and ...

Running a plumbing business requires more than just fixing leaky pipes or unclogging drains. Today’s customers expect fast ...

NWS paused the automated language translation services for our products until further notice,” according to an April 1 administrative message published by the weather service. A map providing ...

Speed, intelligence, and automation are the keys to high performance in a hyperconnected world. It’s not enough to make decisions on instinct; organizations need to consciously apply data insight, ...

Automated trains have been running on Metro’s Red Line for the past few months. But a safety organization that oversees the D.C. transit agency’s operations is against expanding automation to ...

SAN FRANCISCO, April 9 - Verizon (VZ.N), opens new tab said an AI assistant for the company's customer service representatives built using Google (GOOGL.O), opens new tab models had cut down on ...

Some businesses closely monitor their customer relationships to identify ways to improve their service and products and to understand how to better meet their needs. The way businesses treat their ...

Apart from voice assistants and recommendation algorithms to automated customer service and smart home devices, AI is reshaping how we work, communicate, and make decisions. From churning out art ...