Zomato has delivered strong returns, driven by growth of its multiple businesses. Can it sustain the momentum in the coming ...

While Zomato does have a separate delivery fee, Zomato Gold members, who are part of their loyalty program offering discounts and free delivery, still have to pay this platform fee. Besides the ...

Zomato has laid off 600 customer support associates while automating its customer service with AI platform 'Nugget'. The layoffs, affecting employees hired under the ZAAP program, were attributed ...

The Gurugram-based company had hired as many as 1,500 employees under its Zomato Associate Accelerator Program (ZAAP) a year ago for customer support roles.(Unsplash) This also comes with the ...

Commerce Secretary Howard Lutnick says the gold card visa program would begin within a week and a half. He made the announcement at a cabinet meeting in the White House on Thursday, speaking to ...

While traditional loyalty programs have long been a trusted and proven engagement strategy, for today’s consumer, basic rewards programs are often less motivating. Modern consumers expect ...

Written by Carter Razink, Co-founder at Spree. For decades, loyalty programs have been built around a straightforward premise: spend money, earn points, redeem rewards. Airlines reward frequent ...

These employees were recruited through the Zomato Associate Accelerator Program (ZAAP), which was introduced last year. The layoffs were also attributed to the increased use of artificial ...

According to reports, the company had hired nearly 1,500 employees last year through its Zomato Associate Accelerator Program (ZAAP) to fill customer support roles. However, in recent weeks ...