Some baristas anticipate an increase in customer altercations due to a new policy requiring an item purchase to use the ...

A labor agreement, covering more than 500 U.S. stores, would be the company’s first. Talks stalled last year over wages.

Former CEO Howard Schultz transformed Starbucks from its humble roots to a coffee powerhouse by creating what he liked to ...

Starbucks introduces panic buttons and conflict de-escalation training to address customer behavior in U.S. stores.

Starbucks recently launched its winter menu, which features drinks like the brown sugar oat milk cortado and a ...

Baristas, like most service workers, face long hours and low wages. Some are organizing for better conditions.

There are endless threads to pull with Starbucks’ turnaround, down to the very ink on customers’ cups as they order. But CEO ...

Starbucks is reducing its menu by one-third under CEO Brian Niccol, the latest of several changes the chain is making to ...

In a Tuesday earnings call, Starbucks CEO Brian Niccol said the coffee giant will cut 30% of its menu offerings this year as ...

The Seattle-based coffee giant is changing how it serves customers. On Monday expect to see the return of mugs and the ...

That showed in the company’s results. While improving, revenues and same-store sales were still lackluster, as Starbucks ...