Starbucks introduces panic buttons and conflict de-escalation training to address customer behavior in U.S. stores.

Starbucks reported fiscal first-quarter earnings and revenue that surpassed Wall Street's expectations, despite a 4% drop in ...

Baristas, like most service workers, face long hours and low wages. Some are organizing for better conditions.

At least seven people were arrested Tuesday during a sit-in at the Park Slope Starbucks as unionized baristas staged a strike just days before the store is set to close.

Starbucks (SBUX) is advancing 5% after the company reported stronger-than-expected fiscal first-quarter financial results ...

Brian Niccol, since becoming CEO of Starbucks, has focused on reducing wait times (provide coffee within four minutes) and ...

There are endless threads to pull with Starbucks’ turnaround, down to the very ink on customers’ cups as they order. But CEO ...

The company is rethinking its drink creation processes to speed up throughput, while investing in staff to help them create ...

Union organizers and workers on where things stand, where they’re going and how they got here. Boulder Weekly Workers' Issue.

After implementing a controversial pay-to-stay policy, the coffee chain is now focused on streamlining its “overly complex” ...

Starbucks wants to make sure customers aren't caught up in counter chaos at busy times as in-store and mobile orders pile up.

Starbucks is reducing its menu by one-third under CEO Brian Niccol, the latest of several changes the chain is making to ...