Some baristas anticipate an increase in customer altercations due to a new policy requiring an item purchase to use the ...

Former CEO Howard Schultz transformed Starbucks from its humble roots to a coffee powerhouse by creating what he liked to ...

Starbucks introduces panic buttons and conflict de-escalation training to address customer behavior in U.S. stores.

Starbucks recently launched its winter menu, which features drinks like the brown sugar oat milk cortado and a ...

Baristas, like most service workers, face long hours and low wages. Some are organizing for better conditions.

There are endless threads to pull with Starbucks’ turnaround, down to the very ink on customers’ cups as they order. But CEO ...

The rally began with a “sip-in” protesting Starbucks’ “illegal” move to suddenly close the bustling Park Slope store on ...

The condiment bar is coming back, and diners will get unlimited free refills of iced or hot coffee whether they’re rewards ...

That showed in the company’s results. While improving, revenues and same-store sales were still lackluster, as Starbucks ...

The free refills will be served in coffee mugs, glasses, or a clean personal cup brought from home and are only available on ...