Starbucks surprised many with its new code of conduct for customers. Turns out it was a luxury brand all along.

Still, the change is controversial. Starbucks isn’t just facing pressure over its results–it’s facing pressure over its culture. This change goes directly to that culture. Anytime you make a change ...

Starbucks has launched a new initiative to celebrate China's first UNESCO Intangible Cultural Heritage (ICH) Spring Festival, ...

Starbucks, long synonymous with the idea of a "third place" between home and work, has reversed its open-door policy.

Starbucks updated thier Coffeehouse Code of Conduct across North American locations. The biggest change? No more Open Door ...

According to Starbucks' new code of conduct, nonpaying customers will no longer be able to use the coffee shop's restrooms.

Starbucks will no longer allow people to hang out at Starbucks or use their bathrooms for free. This week, the retail giant announced that it will be ...

Starbucks now requires customers to purchase before using their restrooms or linger in stores, reversing a previous open-door ...

The company will no longer let people hang out or use its restrooms without making a purchase. It's a business move that some say could come with unintended consequences.

Andrew Garfield was living his young dream when he worked at Starbucks while living in London when the franchise first opened ...