António Oliveira Mestre, the judge responsible for the verdict, ordered Ryanair to refund the consumer for the fees she was charged, arguing that the carrier had “seriously harmed her rights as ...

investigation. In a report in July, the industry regulator named and shamed Ryanair, Virgin Atlantic and Tui for “not processing refund requests sufficiently quickly” and “having a sizeable ...

Just last week, Ryanair announced they were cancelling up to 50 flights per day for the next six weeks (until the end of October 2017). Now, though, the airline has increased the travel disruption ...

Use precise geolocation data and actively scan device characteristics for identification. This is done to store and access ...

All affected passengers will be offered alternative flights or full refunds. The lack of delivery visibility is also causing headaches for Ryanair’s schedule planners. The carrier says it will ...

get written evidence of communications with the company refusing to refund, then get the credit card company to do a charge back to get your money refunded." Ryanair has been contacted for comment.

The family were able to board the plane but have submitted a formal complaint against Ryanair following the incident and demanded a refund. However Ryanair stood by the charges and claim he was ...

Airlines are required to provide compensation if your flight arrives at its destination more than three hours late in certain ...