Go too early and you could implement a service ... number of conversations and say we would like to run this pilot for 12 months." Redhsaw said Cora+ has quickly found an important role in NatWest ...

And as many as 14 per cent said they were not given good advice or support. “These sentiments are extremely concerning, as ...

It means Monzo, which has lead the pack for the previous iterations of the twice-yearly poll, is now in second place with an overall customer satisfaction score ... ranked third for overall service ...

Many Lloyds Bank, Halifax, Nationwide and First Direct customers are suffering issues that are leaving them locked out of ...

WIRRAL councillors attended a meeting in a bid to protect local banking services for residents after it was announced that NetWest would be ...

DELIVERING top-notch customer satisfaction is key when it comes ... ranked third for overall service quality. None of the "big four" banking groups managed to secure a spot in the top five rankings.

A survey of current account customers found that digital bank Chase UK was the top-rated consumer bank in Britain, with 81 ...

Opened by JP Morgan in 2021, Chase UK had 81 per cent overall customer satisfaction and is one of the top digital banks in ...

Opened by JP Morgan in 2021, Chase UK had 81 per cent overall customer ... by the number of people who responded they were ‘extremely likely’ or ‘very likely’ to recommend that service.

A further ten banks lost current customers, including Natwest ... and even make a set number of payments. “On the plus side, you might benefit from better customer service, improved savings ...

Thousands of UK banking customers faced difficulties accessing their accounts due to technical issues affecting major banking ...