As Han Butler, president and co-founder of ROI CX Solutions explains, AI can play an important role in call center operations — but only when it is used correctly.

The Stargate Project will focus on constructing state-of-the-art data centers to power OpenAI’s growing operations. Texas has been selected as the starting point for the buildout, with ...

PanCAN’s network of research grant recipients dating back 25 years – our Community for Progress – gives us a solid foundation and the momentum we need for more breakthroughs. Empowering patients and ...

On Call was also much cheaper to make than Wolf Entertainment’s hour-long network dramas, which delighted Amazon executives, and that the Wolf camp is aware is vital to a new television era.

The plaintiff in CNN’s ongoing defamation trial accused CNN correspondent Alex Marquardt of staging a phone call to him for "theater," but the reporter insists the call was made and simply ...

The survey reveals that 6 out of 10 iPhone users in the country are encountering network-related problems and call drops. With feedback from over 45,000 respondents, the survey provides a substantial ...

The Department of Migrant Workers (DMW) on Monday warned the public against a social media post offering fake call center agent jobs. DMW said the fake job offers claim these would send victims to ...

The survey says that 6 out of 10 iPhone users are noticing network and call drop issues in the country. The report includes responses from over 45,000 users, so the sample size is definitely worth ...