Changes in methodology in 2024 and 2025 added Tukey outlier deletion that is used to set cut points for CAHPS measures.

Though this particular dispute is now resolved, Particle Trust's antitrust lawsuit against Epic is ongoing. Filed in September, the lawsuit accuses Epic of engaging in anticompetitive practices, using ...

Stanford Health Care uses AI-generated replies to in-basket messages and has an ambient AI scribe to reduce clinician burden, but does not use AI for clinical decision support, says medical ...

Improving the Patient Financial Experience Throughout the Patient Journey While many healthcare providers believe that improving the patient financial experience is a critical step for their ...

Steward Health Care is closing Norwood Hospital and four satellite facilities in Massachusetts and abandoning the properties, ...

The contracts do not favor managed care organizations that participate in the state's provider networks, according to plaintiffs.

The insurer is seeking an injunction to reverse the downgrade, which it claims was based on an "arbitrary and capricious" assessment.

The group says its action aims to protect consumers from predatory practices that can lead to inflated healthcare costs.

Healthcare claims processing is rife with inefficiencies and financial strains marked by operational bottlenecks, rising ...

University Medical Center (UMC) Health System in Lubbock, Texas, is facing a significant disruption following a large IT ...

Give patients the financial options that empower them to take charge of their own health, says Beto Casellas of Synchrony.

The data found several gaps in how hospitals reported key maternal health metrics, impeding efforts to assess care quality.