Thousands of users were unable to access OpenAI’s chatbot starting around 6 a.m. on Thursday. Shortly after 10 a.m., the company said the issue had been resolved.

OpenAI's AI chatbot platform, ChatGPT, suffered a major outage Thursday. But the company claims that service has been restored.

OpenAI has yet to publicly address the issue on its social media accounts, but its status page said there was a "major outage" for 32 minutes and a "partial outage" for nearly two hours. The company said shortly after 11 a.m. Eastern that the issue had been resolved.

ChatGPT experienced an unplanned outage today, January 23, 2025, affecting users in the U.S., U.K and around the world. Reports started to emerge on outage-tracking site DownDetector and across social media at around 4am PT/ 7am ET/ 12pm GMT with no official word from parent company OpenAI on what the cause is.

The artificial intelligence (AI) company has acknowledged there is a major outage and is working to resolve the issue after a huge spike in reported disruptions. View on euronews

The website Downdetector showed reports of the ChatGPT outage start shortly after 6 a.m. and continue to rise Thursday morning.

ChatGPT is currently down and offering degraded performance in many regions. OpenAI is investigating the issue.

OpenAI's chatbot ChatGPT is down as users report a massive server outage, leaving them unable to access the chatbot. Thousands of users have reported facing issues, and the platform remains inaccessible for all.