Skills-based call routing is typically an automatic call distributor (ACD) working in conjunction with a LAN database and CTI connection. When done right, this feature is a real customer winner!

An IN (Intelligent Network) service that enables businesses to route calls to another call center if congestion occurs or to another telephone when the store is closed. See store locator service.

Argo Transit will begin rolling out gradually to residents starting Apr. 3, replacing BWG's existing fixed bus routes in the coming months. TORONTO — Argo Corporation, involved in transit ...

TORONTO, April 3, 2025 /CNW/ - Argo Corporation (TSXV: ARGH) (OTCQX: ARGHF), leader in next-generation transit solutions, is excited to announce the staged rollout of its Smart Routing™ transit ...