This can happen if you set your Windows to start in Diagnostic Startup mode in MSCONFIG and cannot get ... select Troubleshoot > Advanced options > Command Prompt. In the Command Prompt, type ...
To open the System Configuration screen, type msconfig in your Start Menu ... active documents or projects. Your next option ...
After that, you can enable/disable Microsoft and third-party services, launch Windows tools, turn on the Safe boot ... try adding more options to it. Instead of running the msconfig command ...