Walgreens CEO admits anti-theft measures hurt sales: ‘When you lock things up, you don’t sell as many of them’
The top executive at Walgreens lamented the loss of sales from putting items like toothpaste behind lock and key to crack down on rampant shoplifting that has plagued pharmacy chains around the country.
Walgreens CEO on shoplifting strategy: 'Lock things up ... you don't sell as many'
Retailers have been faced with increases in shoplifting and retail theft. But anti-theft prevention can hurt retail sales, says the CEO of Walgreens.
Walgreens CEO Says Locking up Items to Deter Theft Not Effective
Walgreens CEO discusses the ongoing struggle with theft prevention in stores, citing locking items as ineffective.
Walgreens CEO says locking up merchandise harmed sales
"When you lock things up … you don't sell as many of them. We've kind of proven that pretty conclusively," Wentworth said. "I don't have anything magnificent to share with you today. It is a hand-to-hand combat battle still,
Walgreens CEO reveals anti-theft measures of locking up products had the opposite effect
CEO Tim Wentworth admitted in a recent fiscal report call that combatting shoplifting by locking up items has led to customer dissatisfaction.
Walgreens CEO says loss prevention caused theft
Walgreens CEO Tim Wentworth tells shareholders that loss prevention by locking up inventory caused increased theft
Walgreens CEO admits downside to locking up items
Many retail stores across the Bay Area have turned to locking up commonly stolen items to prevent against shoplifting. But there is a downside to that tactic, Walgreens CEO Tim Wentworth said. “When you lock things up,
As Walgreens closes more Bay Area stores, CEO says ‘locking things up’ hurts sales
Walgreens is moving forward with plans to close additional Bay Area locations after the company’s CEO expressed concerns over lost sales from locking up items like deodorant and shampoo to combat widespread shoplifting affecting pharmacy chains nationwide.
Walgreens CEO just now realizes locked shelves were a bad idea
Walgreens’ strategy of locking up merchandise — from deodorants to bags of M&M’s — to deter theft has backfired, according to ...
Walgreens used this strategy to reduce theft. Turns out, it was bad for business
Over the years the pharmacy chain used strategy to combat shoplifting. Walgreens CEO Tim Wentworth said the company’s ...
Walgreens CEO: Stopping shoplifting is a "hand-to-hand combat battle"
Walgreens is struggling to deter shoplifting at its stores, according to CEO Tim Wentworth, who described it as "a ...
Walgreens turnaround continues with 450 stores to be closed this year
Walgreens plans to close 1,200 stores over three years. After 70 closed September to November 2024, 450 more will close in ...
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Walgreens targets PBM contracts, moves ahead with VillageMD sale
Walgreens' sale of its majority stake in primary and multispecialty care provider VillageMD is underway, CEO Tim Wentworth ...
Walgreens Regrets Replacing Fridge Doors With Smart Screens, Creating Techno-Dystopia Vibes
Turns out putting everything behind locked glass and ad-covered screens does not create a welcoming shopping environment.
Walgreens closing 5 stores on South and West sides
Walgreens will close five Chicago stores next month, part of the Deerfield-based pharmacy chain’s plan to shutter 1,200 ...
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Walgreens Admits Controversial Policy Backfired and Shoppers Aren't at All Surprised
In a recent call with analysts, Walgreens CEO Tim Wentworth said preventing theft in stores "is a hand-to-hand combat battle ...