Starlink, owned by Elon Musk, has changed the game in terms of internet accessibility in rural and other underserved areas lacking high-speed broadband infrastructure. It has 2 million US subscribers, and more than 6 million globally.

Starlink is owned and operated by SpaceX, which is also run by Musk. Elon Musk ’s satellite internet service Starlink said it had a “network outage” on Thursday. The company said it was working on a solution. There were more than 60,000 reports of an outage on Downdetector, a site that logs issues.

Users in the U.S. and Europe began experiencing the outage at around 3 p.m. EDT (1900 GMT) Thursday, according to Downdetector, a crowdsourced outage tracker that said as many as 61,000 user reports to the site were made.