On Monday, Starbucks announced that—after almost seven years—it was rolling back its open-door policy. It’s a reversal of a ...
When Starbucks announced its full-year fiscal 2024 results last October 30, revenue was down and the company didn’t try to spin the headline : Results Reflect Challenged Customer Experience; ...
Company employees will be subject to a mandatory training titled “Welcome Back to Starbucks” between Jan. 21 and 26, ...
Some Starbucks customers are trying to get orders faster by placing them through the app when they're already in the ...
Starbucks is scrapping a policy that had let anyone hang out at its cafes or use the restrooms without making a purchase. The ...
Starbucks introduced a new Coffeehouse Code of Conduct to redefine what a “customer” is in its stores. You may recall in 2018 ...
The chain told BI in a statement that the change is being made to prioritize paying customers, and that it's a common ...
There were even two activist investors with stakes in Starbucks this summer. Then, in August, the coffee chain surprised ...