TheStreet. Verizon (VZ) , the largest mobile network in the U.S., is continuing to see large numbers of customers cut the ...

Verizon's generative AI reduces the workload for its agents by summarizing calls, giving prompts, and automatically tracking follow-up actions.

Verizon’s second-quarter results were received positively by the market, reflecting effective execution across its mobility ...

Verizon, America’s Most Reliable 5G Network, Launches Industry-Leading, AI Powered Customer Experience Innovations Provided by GlobeNewswire Jun 24, 2025, 10:30:00 AM ...

Verizon continued to gain broadband market share, reporting 293,000 broadband net additions during the quarter. Fixed ...

Key Points Verizon reported strong second-quarter results. The company is producing meaningful excess free cash flow after ...

Verizon delivered better-than-expected results in the second quarter of 2025, posting solid revenue growth and raising its ...

Verizon Business Assistant is a GenAI-powered tool helping small businesses automate 24/7 customer interactions via text messaging. Verizon has introduced the Business Assistant, a generative AI ...

An AI assistant on their screen helps the customer service agents figure out the right answers to customers' queries. Verizon first started deploying the new AI features in July 2024, ramping them ...

The "Problem Solver" AI agent integrates Verizon's personalization platform with Google Cloud's gen AI to deliver advanced troubleshooting support, assisting in the resolution of customer issues ...

At Verizon, for example, AI gave customer service representatives instant access to information ... more than 40,000 Verizon reps use AI-driven tools to support customers and make sure everyone is ...