“Everything we do is designed to support this strategy ... To be clear, Kroger does not and has never engaged in ‘surge pricing.’ Any test of electronic shelf tags is designed to lower ...

As the grocer faces claims that it overcharged shoppers for sale items, supermarkets should make sure there aren’t any ...

Shoppers at Kroger, one of the nation’s largest grocery chains, have been unknowingly paying full price at checkout for items ...

Customers at Kroger stores like City Market and King Soopers — which operate roughly 150 locations across 36 cities in ...

Kroger has also been accused of manipulating prices using artificial intelligence. So, what will happen if dynamic pricing enters grocery stores? Dynamic pricing, or a dynamic pricing strategy ...

Since its introduction in 2018, Kroger’s dynamic pricing strategy has expanded to 500 of its nearly 3,000 stores. This includes a partnership with Microsoft to develop the Enhanced Display for Grocery ...

A new Consumer Reports (CR) investigation uncovered that Kroger grocery stores collect extensive customer data and use it to ...

argued that the use of digital price tags “appears poised ... “Everything we do is designed to support this strategy, and customers are shopping more with Kroger now than ever because we ...

A Kroger executive admitted the grocery chain ... Thompson said. "This pricing strategy was likely implemented to maximize profits," Thompson said. "Other grocers may have taken similar actions ...

Kroger Co. hiked prices on milk and eggs more ... “No, we would not” change our pricing strategy, he said. If we raised prices, “we would lose customers. There’s no doubt in my mind ...

Kroger, one of the nation’s largest grocery store chains, is accused of widespread price tag errors that lead to overcharges at the register, a new report finds.