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Reviews
Tripadvisor
3.5/5 · 42 reviews
5-star
17%
4-star
0%
3-star
33%
2-star
0%
1-star
50%
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Jan 1, 2025
Signs everywhere except where totally necessary, some stops translated, some are not on trains. Language is misused, non-employees appearing to be blending in with employees looking to disrupt/profe…Full review by Tom E
Dec 14, 2024
I bought a green car Shinkansen reserved seat through the ticket machine at Tokyo station but was supposed to also buy the basic ticket fare on top of it, which I was told by the man at the ticket ga…Full review by Rina T
Nov 21, 2023
The station instruction from 東京一番街 to Marunouchi Line was very unclear. We followed the arrows to get into the gate then being told that we got charged because we got in to the JR gate. However, the …Full review by Natalie L
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