MyDigitalOffice Expands Its Hotel Budgeting and Forecasting …
Hotel technology platform provider myDigitalOffice has acquired Raleigh, North Carolina-based Broadvine, a provider of hotel performance planning applications, including the company’s cloud-based budgeting and forecasting platform.Terms of the acquisition were not disclosed. According to a press statement, the addition of Broadvine’s technology will intensify the growth myDigitalOffice and ...
Hotel Guest Wifi: How Mesh Networking Helps Large Hotel …
Feb 28, 2024 · Guest wifi that utilizes a mesh network delivers state-of-the-art security features, ensuring that guest data is protected using encryption, secure authentication processes, and regular security updates. Cost-Effective: Guest wifi that utilizes a mesh network offers hotels theability to scale their wifi coverage at an industry-low price point.
How Conversational AI Technology Can Help Hotels Address …
The answer is AI. Conversational AI technology is actively being deployed to navigate potential customer service hitches, help address the increase in customer service needs and keep call center workloads manageable while staffing shortages abound. According to Global Market Estimates (GME), AI in the hospitality market will grow with a CAGR ...
A Few Guidelines for Improving Group Sales Management
In a nutshell, the solution should enable sales managers to: Quickly and accurately capture customer requirements for sleeping rooms, function space, catering, and other services. Identify candidate properties, as well as generate property-specific quotes and contracts. Track revenue throughout the sales cycle, from opportunity identification ...
Hilton Seeks to Enhance Guest Services and Reduce Wait Times …
Developed in collaboration with Dallas-based hospitality solution provider HotelKey, and replacing an on-premise technology called OnQ, PEP is expected to improve the guest experience across Hilton’s 19 brands and reduce upfront property management system training efforts from 40 hours to 4 hours. The use of PEP at Hilton properties is just ...
Digital Menu App RoomOrders Now Available for Free Trial, …
RoomOrders, a web app that offers a cloud-based digital menu to streamline food and beverage operations by allowing hotel guests to order the hotel’s in-room dining service using their own smartphone, tablet or laptop, announced that the solution is now available for free trial in hotels in the United States.. RoomOrders has been shown to …
Sabre Hospitality Launches Its SynXis Enterprise Platform Suite of …
Sabre Hospitality Solutions has announced the rollout of several new and improved platform capabilities. These include the brand new, mobile-enabled SynXis Property Hub, along with an upgraded SynXis Booking Engine and Voice Agent. Recognizing that hotel guests today expect personalized experiences across devices and touchpoints, and eager to ...
Radisson Hotel Group Offers a Sneak Preview of Emma, Its Unified ...
Radisson Hotel Group this week announced the upcoming launch of a unified technology platform, dubbed Emma, designed to encompass all aspects of the hotel business. Radisson Hotel Group (known, until just a few weeks ago, as Carlson Rezidor Hotel Group) has made it clear that technology will play a starring role in its strategic initiatives ...
IHG Launches Auto-Connect Feature to Give Hotel Guests Instant …
IHG Wi-Fi Auto Connect is made possible by the redesigned IHG app and IHG’s proprietary internet solution, IHG One Rewards Wi-Fi. By opting in through their mobile devices, guests can automatically connect to the hotel Wi-Fi upon arrival, eliminating the need for separate login codes or passwords. This feature is designed to not only save ...
ProfitSword Announces the Implementation of Its ProfitSage …
Feb 22, 2019 · ProfitSword, hospitality’s premier developer of business intelligence and data integration software, has announced the implementation of its ProfitSage operational and financial reporting solution by DKN Hotels, one of California’s premier hotel management companies.Providing hotel management, development and building services, DKN Hotels currently oversees more than 10 properties and now ...